Everything You Need to Know

You can get started in two ways:

• Start immediately for FREE: Go to app.duro.community to sign up, complete Stripe Connect, and create your community and events right away.
• Become a founding community: Apply at our partnership application to work directly with us and get additional support.

Either way, you can start building your community today!

Duro is designed to enable any type of fitness community to build lasting connections:

• Boutique studios (yoga, pilates, HIIT, etc.)
• Independent gyms and fitness centers
• Wellness practitioners and coaches
• Outdoor fitness groups and run clubs
• Specialty fitness communities (cold plunge, recovery, etc.)
• Grassroots fitness groups and community organizers

Whether you're an established business or just starting a fitness community, Duro provides the tools to transform one-time participants into lifelong members.

Not at all! Duro is designed to be intuitive and user-friendly. If you can use Instagram or send emails, you can use Duro. If you'd like additional training and support, you can schedule a consultation with our team.

Duro charges 2.5% + $1.99 per transaction, with $1 from every transaction reinvested in local Austin fitness communities. There are no monthly fees, setup costs, or hidden charges. You only pay when you successfully process transactions.

Most competitors charge higher fees with extraction-focused models. For example, typical event platforms charge 2.9% + additional fees to both hosts and attendees. Duro's model is transparent, community-aligned, and designed to support your long-term success rather than extract maximum profit.

From every transaction, $1 goes directly back to supporting Austin's fitness ecosystem. This funds community events, supports local fitness initiatives, and can also go directly into investing and starting new local communities. You're not just using a platform—you're helping build Austin's fitness infrastructure.

Payments are processed automatically and deposited to your bank account within 2-3 business days after each event. You receive the full ticket price minus our platform fee and Stripe processing fees—no complicated payout structures or delayed payments.

Duro includes everything you need for community-focused event management:

• Event creation and promotion tools
• Secure payment processing
• Member management and communication
• Community building features and analytics
• Cross-community collaboration opportunities
• Mobile app for members and organizers
• Customer support and community guidance

Yes! Duro works alongside your existing business systems. You can host events directly on Duro or cross-post if you prefer to use a different booking page. We're designed to complement, not replace, your existing workflow and give you flexibility in how you manage your community events.

The CLIFF Framework is our psychology-first approach to community building:

• Create Belonging Before Value: Help people see themselves as part of something bigger
• Build Connection Infrastructure: Systematic touchpoints that facilitate ongoing relationships
• Enable Member Advocacy: Give engaged members ways to influence and improve the community

This transforms one-time attendees into lifelong community advocates.

Duro partners receive comprehensive support:

• Personal onboarding and platform training
• Community building strategy consultation
• Ongoing customer support and troubleshooting
• Marketing and promotion assistance
• Access to cross-community collaboration opportunities
• Regular check-ins and performance optimization

We're invested in your success—when your community thrives, we all win.

Absolutely. There are no long-term contracts or cancellation fees. You can adjust your usage or end your partnership at any time. We believe in earning your business through value, not locking you in with contracts.

We're currently working on cross-community collaboration tools that will allow partner communities to collaborate on joint events, member exchanges, and shared programming. For example, a yoga studio might partner with a run club for a "mindful movement" series. This will create new member acquisition opportunities and strengthen the entire Austin fitness ecosystem.

Absolutely! Beyond the platform, Duro offers strategic consulting to help you implement the CLIFF Framework and build stronger communities. Schedule a consultation to get customized guidance on member retention, event programming, and community psychology principles.