Privacy Policy for Duro Collective LLC
Effective Date: November 7, 2024
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Duro Collective LLC (“Duro,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our platform, including when you purchase tickets or register for events. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We collect certain information to provide and improve our services, including:
• Personal Information: This includes information you provide directly, such as your name, email address, phone number, and payment details when purchasing tickets or creating an account.
• Automatically Collected Information: We may collect certain information automatically when you use our platform, such as IP address, browser type, device information, and usage data.
• Event-Specific Information: When you register for an event, we may collect information specific to that event (e.g., preferences or responses to event-related questions).

2. How We Use Your Information
We use the information we collect for the following purposes:
• To Process Transactions: We use your information to process ticket purchases, send confirmations, and facilitate event registration.
• To Communicate with You: We may send notifications regarding your tickets, upcoming events, or updates about our services. • To Improve Our Services: We analyze usage data to understand user preferences and improve our platform. • To Comply with Legal Requirements: We may use your information as necessary to comply with applicable laws, regulations, and contractual obligations.

3. Information Sharing and Communications
• With Event Organizers: We share relevant information (such as your name, email, and event preferences) with the organizer(s) of the events you register for, so they can facilitate the event and communicate with you if necessary.
• Email Communications: When you make a purchase through Duro, we may add you to our email subscription list to keep you informed about updates, upcoming events, and special offers. You can unsubscribe from these emails at any time by following the instructions in the email footer.
• With Service Providers: We may share your information with third-party service providers who assist us in payment processing, analytics, marketing, and other operational functions.
• For Legal Purposes: We may disclose your information if required by law or in response to a subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission or storage method can be guaranteed as 100% secure.

6. Your Choices
• Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
• Marketing Communications: You may opt-out of receiving marketing emails by following the unsubscribe instructions in our emails or contacting us.
• Event Communications: For communications specific to events, please reach out directly to the event organizer, as Duro does not control organizer communication practices.

7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

8. Changes to This Privacy Policy
Duro may update this Privacy Policy periodically. Changes will be effective immediately upon posting the revised Privacy Policy on our platform or website. We encourage you to review this Privacy Policy whenever you access our services.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@duroapp.com.
Note: This Privacy Policy covers essential information collection, sharing, and email subscription practices, along with your responsibility to allow users to opt out. As always, for complete legal assurance, consider consulting a privacy professional to ensure full compliance with applicable privacy laws.